Shipping Policy

Last Updated: {{18/11/2025}}

Thank you for shopping with liety.shop. This Shipping Policy explains how and when your orders are processed, shipped, and delivered.

📦 Order Processing Time

  • Orders are processed within 2–4 business days after successful payment.

  • Orders are not processed on Sundays or public holidays.

  • In case of delays due to unforeseen issues, we will notify you via email/SMS.

🚚 Shipping & Delivery Time

Once dispatched, orders are usually delivered within:

  • 5–9 business days for most locations in India

  • Remote or rural areas may take slightly longer depending on courier availability

Delivery times are estimates and may vary due to weather, logistics delays, or operational challenges.

📍 Shipping Coverage

We currently ship across India.
Delivery availability is subject to courier serviceability in your PIN code.

📦 Order Tracking

After your order is shipped, you will receive a tracking ID/link via email or SMS.
You can track the status of your shipment anytime using the courier partner’s tracking portal.

🚫 Shipping Delays

liety.shop is not responsible for delays caused by:

  • Incorrect or incomplete address

  • Natural disasters or weather issues

  • Courier partner delays

  • Festivals or government restrictions

However, we will always assist you to the best of our ability.

💵 Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Occasionally, we may offer free shipping during promotions or specific order values.

❗ Damaged, Wrong, or Missing Products

If your product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos or videos as evidence.

Email: lietyshop804@gmail.com
Phone: +91 9023435385

We will review your case and provide a suitable resolution based on our Refund Policy.

🔄 Returned-to-Sender (RTS) Orders

If a package is returned to us due to:

  • Incorrect address

  • Recipient not available

  • Phone number not reachable

We can reship the order after the customer pays the re-shipping charges.

📞 Need Help?

For any shipping-related queries, contact us at:
Email: lietyshop804@gmail.com
Phone: +91 9023435385